Hikvision device connection exception Mar 11, 2025 · The “HIKVISION camera not displaying or losing connection” issue can usually be fixed at home with simple checks like power, cables, or network reconfiguration. I. Hikvision's support team can offer tailored guidance and solutions based on your specific situation. log ，Log records on third-party database transfer and database docking. A. Check if the IP address or port number is correct on hik-online. Check your Internet connection and the device configuration to make sure it's using Dec 18, 2024 · I also added the NVR to my Hik-connect account and everything was fine, until I observed some issues. It will be prompted when the user has no permission to playback. Make sure that the device is Hikvision product. T test to check for any issues with the HDDs. R. Version mismatch. DBLayer. In this article we will focus on the various problems that might lead to the Hikvision iVMS-4500 connection failed issues and how you can fix such issues. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright “Incorrect Device IP Address” Solution: 1. See full list on securitycamcenter. iVMS-4500 is an app made by Hikvison which allows the users to view their Hikvision surveillance cameras remotely (or locally) directly through their smartphones. Watch this video to see the details. The rule contains five elements, including Source (device A or channel A), Exception (the exception occurred on device A or channel A), Received by (the source pushes a notification to notify the recipient via certain ways), Recipient (who can receive the notification), as well as Schedule (when the recipient can receive the notification). n other words, when searching for such events, the user will see “recording exception” on the screen. Hik-ProConnect provides different ways/clients for Installers or end users to access the platform or manage resources. The Hik-connect server is online on the Internet waiting for the camera. The Hik-connect app shows HDD Exception; even though it plays back both on the app and on the local GUI 2. Check the memory cards or storage devices for any errors or capacity issues. Issue 1. Oct 18, 2022 · How do I connect a Hikvision keyboard to a HikCentral server Does the Hik Central Professional Streaming Server require any additional licensing? My SYS service keep starting and stopping after making changes to the hardware of the HCP server. The Apr 23, 2019 · 1. The most common causes of the failure are: Incorrect DNS setup on the device. The device is off-line, or connection timeout caused by network. Make sure your mobile/computer connect to the same LAN as device connect to. log，It mainly prints the database connection exception information, which will not be returned to VSM。 Path：C:\Program Files (x86)\HikCentral\VSM Servers\Log\SYS\platform DataDock. NET_DVR_NETWORK_FAIL_CONNECT: 7: Failed to connect to the device. Cara Reset Cloud Hik-Connect Hikvision Monday, December 11, 2017 The number of connection with the device has exceeded the max limit. You are using a non-official Hikvision device (OEM). 3. SDK version is not matching with the device. You are using a non-official Hikvision device. com. Reason The í ñ ì ì ì to í ò õ õ ports of the EHome device (used for getting stream for playback) The Hik-connect is disabled on the device; The Internet is down or not working properly; A firewall is blocking the communication; The DNS setup is incorrect on the device. If not sure, always contact your seller or Hikvision USA. Error code 2: No permission. The user in the device has not enough permission. The Hikvision iVMS-4500 app allows users to connect to the devices remotely. Conclusion: How To DMSS Share Device with Another User. About Contact exception/session connection exception" Question The EHome device is in WAN and has configured with storage on device. If you’ve tried these steps and still face problems, don’t hesitate to reach out to HIKVISION’s technical support or your local distributor In this article we will list common error codes in iVMS-4500 Hikvision app and how to address and fix these issues. Every device that connects to a network and communicates to the Internet needs to have some parameters correctly configured and a Hikvision DVR , NVR You can add a rule to define such an exception. Cloud P2P Support accessing device via Cloud P2P, applicable for different network environments. When starting playback, it prompts window exception and session connection exception. After all was said and done I reconnected the cam back to the NVR and I am getting the same IP camera exception as stated above. “Incorrect Device IP Address” Solution: 1. 2. NET_DVR_NETWORK May 16, 2024 · Hi Dan, I haven't done anything new in settings or recent updates as it's current. Change the verification code fully-converged Hikvision devices, covering video, intrusion, access, intercom, and more. When I went to storage I could see it was not detecting the 4TB hard drive. Nov 25, 2023 · Step 7: Contact Hikvision Support. May 16, 2024 · There might be just a random software glitch that caused this error or it might be a faulty HDD/bad sector, you can go into the HDD menus and run a S. Learn how to fix Locate the exact error code and find the meaning and the possible fix. exe stopped working". If you’re using the phone app, check this article: Common error codes in iVMS-4500 and how to fix them. Up to 2,000 devices for each installation company. M. NET_DVR_NETWORK_SEND_ERROR: 8: Failed to send data to the device. more. For the second issue either connect the device to the appropriate network connection such as moving the ether net cable from the local network to a camera poe port or modify the device's IP to be on the same scheme as the recorder's. com To fix the problem you can check if the Hik-connect is enabled, check the network configuration, router rules and restart the router. Oct 18, 2022 · Sometimes when trying to communicate with a device via the SADP tool, either for configuration or for password resets, the device may be unresponsive and time out. Usually, the failed to connect message shows up when the device can't reach the Internet because some configuration is missing. If you are trying to set up your Hikvision device and the message “Communication to Server Failed” shows up, probably the DNS configuration is not correct on the device and you need to fix it. If you flash the wrong file, you may brick the unit which voids the warranty. 4 Failed to install HikCentral with prompt "LicesneClean. If all else fails, it's advisable to seek assistance from Hikvision's customer support. * Currently, up to 1,024 devices are Supported Device Type Network camera, NVR, DVR, access control device, security control panel, video intercom device, and doorbell. Provide detailed information about the exception error, steps you've taken to troubleshoot, and your camera model. 25/11/2023 0 Komentar. This is typically solved by cutting power to the device for 5-10 minutes, then powering it back on and attempting again. Path：C:\Program Files (x86)\HikCentral\VSM Servers\Log\SYS\integration. Enable UPNP function of the router, try to upgrade device firmware and reboot the device. Error code 317″ No videos. Apr 17, 2018 · All was going well, I was able to connect and view the camera while bench testing it to my Hikvision DS-7716NXI-I4/16P/4S, then once mounted I was able to access the cameras GUI and do the final tweaks. Note: Make sure you’ve got the right firmware for your Hikvision device. s Nov 9, 2022 · Either modify the devices IP to match the recorder or modify the Ip on the recorder to match the device. When there is an electric power outage, the NVR goes off and you will have to restart again for the cameras to come up. However, the message “recording exception” keeps appearing in the Hik-Connect app and portal without any clear explanation. Failed to connect to the device. Connect device and mobile/computer to primary routing network in topological map. CCTV Offline Problem. exe stopped working" Question Failed to install HikCentral with prompt "LicesneClean. agt cvdgllz uzlhn hqmxr nzrs qjuigz iuja pbmizf dxm cnwaaiq vbwf tomw bryetpg ayxnn cditqr