Citibank government travel card phone number. Bank Identification Number : GTCC .

Citibank government travel card phone number Home Phone : 17. To ensure uninterrupted access, please update your mobile phone/office number on file in CitiManager as soon as possible. file to receive the OTP by email or may select the cell or office phone number on file to receive the OTP, either by text message or direct phone call. • When an individual first applies for a travel card and then every Feb 21, 2024 · returned at the direction of the DTMO Travel Card Management Office. Index Welcome 1 Citi Customer Service Center toll-free number: 1-800-200-7056. Cardholders can also call the Citibank customer service number on the back of their card and use the self-service automated telephone system. travel. Citi provides a variety of training opportunities, covering both high-level capability overviews as well as in-depth technology Dec 16, 2019 · • The Government Travel Charge Card (GTCC) is mandated to be used by DoD personnel to pay for authorized expenses when on official travel unless an exemption is granted. If you choose not create your four-digit transaction PIN during card activation, you must IMPORTANT: BEFORE YOU SIGN OR USE THE GOVERNMENT CARD, READ THIS AGREEMENT THOROUGHLY. for example, file, the phone number(s) will be updated on the card account. We have combined our vast experience in worldwide NAVADMIN 286/21 announces the phased rollout for mandatory use of the Government Travel Charge Card (GTCC) for all Permanent Change of Station (PCS) travel and use of the MyPCS Travel Voucher for submission of travel claims Sailors who experience problems with their GTCC during PCS should call Citibank 24/7 using the phone number on the I did a phone request and then got the online squared away and saw there wasn’t one for me pending online so I did it online. We have combined our vast experience in worldwide travel card management and unparalleled technological Citi Commercial Cards your Citi Government Travel Card. mil 1 August 2024 INFORMATION PAPER Updating EFT and GTCC Information in a DTS Profile August 12, 2024 . Citi Customer Service: Reporting a lost or stolen card. s a day, seven days a week, every day of the ye. 1 You will earn 10 ThankYou Points for each $1 spent on hotels, car rentals, and attractions when you use your Citi Strata Premier Card to book them through the Citi Travel site via CitiTravel. When you activate your card, you will have the option to set up a PIN. Find out how to access online tools, insurance, and travel tips for your card. When: Complete this form when there is a need to open a new individually billed Citi Government Travel Card account. fying the needs of all Citi DoDTravel Cardholders. Citi Customer Service Center address F. Additionally, you can set up a PIN at any time within the CitiManager app, in CitiManager online (Citi Commercial Cards (citidirect. Confirm your e-mail address and/or mobile number 5. you need to contact your unit APC and get this fixed asap. A. You have the opportunity to customize your PIN number by calling the 24-hour automated telephone system. , call collect at 1-904-954-7850. You must call Customer Service to have card activated. Mobile Phone ; 16. Travel Card Assistance (After Hours/ Weekends) For Travel Card Cardholder Guide Citi Commercial Cards 91126 05/16/11 1:21 PM Page 1. IMPORTANT INFORMATION about opening a Citibank® Government Travel Card account: To help the United States Government fight terrorism and money laundering, Federal law requires Citi or my employer to obtain, verify, and record information that identifies each person that opens A Cell Phone number must be provided if a Home Phone number is Citibank® Government Cards Cardholder Dispute Form Number: — — — — Transaction Date: Reference Number: Transaction Amount: Posting Date: Dispute Amount: Daytime Phone: Fax Number: E-mail Address: Cardholder/PA/APC’s Signature: FAX TO: Toll Free Fax: 866-763-7946 International Fax: 605-357-2019 MAIL TO: Citibank Government The Citi Government Travel Card is accepted at 27 million merchant locations and 1,500,000 ATMs worldwide. Sure enough, the online request was process and I had the money in less than 3 days. Box 183173 Columbus, OH 43218-3173 Posting Time Frame 7 to 10 business days If you provide or have provided us with a mobile number or number later converted to a mobile number, you agree that e Ml obi Phone When: Complete this form when there is a need to open a new individually billed Citi Government Travel Card account. I figured the phone request fucked up or something. Government Travel Charge Card (GTCC), or both. Activate account. The phone request took a week and then the money came to me. Get the most out of your Government Travel Charge Card program. If you receive an email or phone call requesting information about your Travel Card, you may provide the card number, but should not provide your Social Security Number. 5 p. Introduction . Agree to the Terms & Conditions and click “Save” Abigail has just received a deployment notice and contacts the TMS to schedule her trip. there is nothing on the citibank card management portal that says 'mission critical', but you will show a $0 due. needs of all Citi Government Purchase Cardholders. For locations outside of the U. You are authorized to use this System for approved business purposes only. Please Login to CitiManager: home. com Customer Service Virtual Agent: 1-800-200-7056 Welcome to the Citi Department of Defense Travel Card Program Official Department of Defense travel has just Citi Customer Service Center toll-free number: 1-800-200-7056. 552a) and applicable agency regulations. HL1 HL2 HL3 HL4 HL5 HL6 HL7 B Cash Access Commercial Cards Client User Guide | XXXXXX 1 Citi Steps There are a number of processes that the Citi team needs to carry out in order to fulfill the Credit Balance Refund request. 18. dod. citi government travel card phone number; citibank iba reinstatement form; citi bank regarding the Government Purchase, Fleet and Travel Card programs at Citibank Responsibilities of Program Participants Transaction Dispute Office (TDO) A TDO may be established to assist an Agency/Organization and Citibank in tracking and resolving disputed transactions associated with the Government Purchase, Fleet and Travel Card programs. Exceptional dedicated customer services, wherever you are. the account number written on the check. Notify the travel card vendor and my APC immediately if my GTCC is lost, stolen or compromised. When will I receive my Chip and PIN card? Citi will replace magnetic stripe cards with Chip and PIN cards through a phased approach. com or 1-800-508-8930 (TTY: We accept 711 or other Relay Service). How: Section I: Reporting Parameters (To be completed by an APC) and serving as the overall point of contact for Cardholders, the Agency/Organization, Citi and GSA. A (which will be by phone at 1-800-790-7206, toll free in the Continental United States, Hawaii, Alaska, Virgin Islands, Puerto Rico, or Canada, or collect at 904-954-7850 outside these areas. Client Account Services (Citibank) IBA . How: Section I: Reporting Parameters (To be completed by an APC) The Department of Commerce (DOC) policy is that government-issued travel cards be used to pay for ALL official travel expenses while on TDY/TAD if travel is five or more times in a year, unless exempt. Generic cards Nov 30, 2024 · Citi Commercial Cards login. Generic cards Travel Card The GSA SmartPay Travel Card, including IBA, CBA, and Tax Advantage by Citibank is intended for use by designated individuals for offcial Government travel and authorized travel-related expenses. 1. This includes temporary duty (TDY) and, per Component guidance, permanent change of station (PCS) travel. For bookings made with a combination of points and your Citi Strata Premier Card, only the portion paid with your card will earn points. Foreign Conversion Rate (if applicable) Citibank ® Government Purchase or Travel Card Maintenance Form CB2 o vernment Purchase or Travel Card Maintenance page 1 of 3 1352467 08/15 *With revisions, a new card will automatically be sent. In some cases, an additional surcharge may be imposed by ATM operators. Mandatory Travel Card Program Management Training for APCs [login required] is required for APCs when first appointed and again every three years to retain their completion certificate. D. Also, get other options for travel assistance, policy questions, and feedback. , call coll. 192 Ballard Court, Suite 200 Virginia Beach, VA 23462. Plastic Type Card type selection: 1) Government Standard: GSA-designed standard card. In this Agreement (“Agreement”), “Card” means the denclosed Citibank Feb 5, 2018 · regarding the Government Purchase, Fleet and Travel Card programs at Citibank Responsibilities of Program Participants Transaction Dispute Office (TDO) A TDO may be established to assist an Agency/Organization and Citibank in tracking and resolving disputed transactions associated with the Government Purchase, Fleet and Travel Card programs. Questions? Contact Citibank CBA Unit toll-free at 1-866-670-6462 from the U. IMPORTANT INFORMATION about opening a Citibank® Government Travel Card account: To help the United States Government fight Government Travel Charge Card Program May 2022 . Easily fill out PDF blank, edit, and sign them. A Cell Phone number must be provided if a Home Phone number is not available. Citibank® Government Travel Card Program Instructions: Use this form to request setup of a Centrally Billed Account. If a Home Phone number is not available, enter “N/A” (Not Applicable). Social Security Number: Provide social security number of cardholder (for Travel Card only). Citi provides a variety of training opportunities, covering both high-level capability overviews as well as in-depth technology Welcome to the Citi® Department of Defense Travel Card Program Since 1812, Citi has been serving customers with innovative banking and financial solutions. URL: https://cardactivation. Activate your Citibank card online for secure and convenient transactions. Government Travel Card Training. How: Section I: Reporting Parameters (To be completed by an APC) 1. 15. We are here to answer your ques-tions and provide the assistance you need. Wire payments Contact Commercial Card Services Norfolk toll-free 1-866-670-6462 from the U. Skip to Content Solutions for Government Travel Federal Government Contractors Federal Government Agencies Government Travel Services Call CI Travel Location Service Request Form. There is no fee to make a payment by phone. , include the Transfer Transaction Form for Travel Accounts Citibank ® Government Travel Card Program Instructions: Use this form to request a Travel account transaction within the last 12 months to be transferred to another account. Citi Commercial Cards login. We have combined our vast experience in worldwide travel card management and unparalleled technological Citibank® Government Travel Card Program Section IV: Certification (continued) Purpose: Enter commercial phone number of APC including area or country codes. To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available. Home Phone Indicate the business and home phone numbers (including area code) of the individual applying for the card. Citibank or our service providers may contact you at that number about Chip and PIN is the next generation of payment card technology. cards. Click the Account Reinstatement link that displays on the right side of the screen. Mar 6, 2020 · Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. The DOI Purchase Card Program is established to provide tools for simply and quickly procuring supplies and services under the micro-purchase threshold. By providing your phone number, you agree that we or our service providers can contact you at that IMPORTANT INFORMATION about opening a Citibank® Government Travel Card or Purchase Card account: 10. Central/CBA Travel Account Setup Form Citibank ® overnment ravel Card rogram Instructions: Use this form to request setup of a Centrally Billed Account. From the CitiManager Site side navigation bar, click the Cards icon. Questions? Contact Commercial Card Services Norfolk toll-free 1-866-670-6462 from the U. Mobile App Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. Also provide home phone number of cardholder including area code. Update my contact information with the travel card vendor when necessary. Member of the Reserves/National Guard. 75% of the amount of each cash advance transaction. Depending on your card type and the specific issue you have, you may need to contact your Agency Program Coordinator (APC)⁵, or get in touch with Citi Feb 20, 2015 · Get the most out of your Government Travel Charge Card program. citidirect. Questions? Contact Commercial Card Services toll-free 1-800-200-7056 from the U. (which will be referred to as the Account without permission, or if the Card or Account number is lost or stolen. In the U. Ensure your card has been activated by completing the ‘Card Receipt Verification’ process and that you have established and know your PIN. You can also temporarily lock your card using using the Citi Mobile ® App or Citi Online. It provides general guidelines and policies for the administration of Centrally Billed Accounts (CBAs) and Individually Billed Accounts (IBAs) in the GTCC program. Contact us at concierge@yourconciergecenter. Business Fax Number: E-mail Address*: Business Office Phone This article provides instructions for Government Travel Charge Card, or GTCC, cardholders in reducing travel card payment delinquencies. com There is no fee to make a payment by phone. How: Section I: Reporting Parameters (To be completed by an APC) Provide home phone number of cardholder including area code. Cancel. citi. 25 terms. , please call 1-800-790-7206. Citi will post the payment within two business days after it has been received. You are accessing this computer system in order to service the U. She is asked to verify the credit card information that is listed in the system. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Find the phone numbers for cardholder servicing and agency program coordinator servicing for federal agencies, excluding Department of Defense. regarding the Government Purchase, Fleet and Travel Card programs at Citibank Responsibilities of Program Participants Transaction Dispute Office (TDO) A TDO may be established to assist an Agency/Organization and Citibank in tracking and resolving disputed transactions associated with the Government Purchase, Fleet and Travel Card programs. ET (M-F). (required): The Citi hierarchy unit number under which the new account local and long-distance phone calls using a central access number in a non-face-to-face environment using key entry M 4814 Telecommunication Services including but not limited to prepaid phone services and recurring phone services V, M 4816 Computer Network/Information Services V, M 4821 Telegraph Services V, M 4829 Wire Transfer Money Orders Travel Card Cash Advance Fee/ATM – The travel card cash advance fee is 2. DoD The document is an Individually Billed Card Account Reinstatement Form for the Citibank® Government Travel Card Program, specifically designed for Department of Defense Quasi-generic cards are issued from non-Government Citibank credit card stock utilizing the account numbering structure for the Government program. A (which will be referred to as the “ Bank ”) under the General Services Administration (GSA) contract no. We have combined our vast experience in worldwide travel card management and unparalleled technological operations of the DoD travel card program. It delineates processes and procedures used in the management of the Citi Department of Defense (DoD) Government Travel Charge Card (GTCC) program. Foreign Conversion Rate (if as “011” is not required. Section IV - Cardholder Information 4. TDD: 1-800-855-2880 Citibank ® Government Travel Card Program Instructions: (5 U. Complete “Travel Card 101” training initially and refresher training every The Department of the Interior (DOI) Charge Card Program consists of the Purchase, Travel and Fleet Card Programs. and Canada or, if dialing from Get the most out of your Government Travel Charge Card program. Department of Defense (DoD) Government Travel Charge Card (GTCC) holders will begin a phased approach of migrating to Chip and PIN cards beginning in January 2015 throughout the course of 2015. Home Address and Phone Number: Supply complete home address of cardholder, including street, apartment (if applicable), city, state, zip and country. Defense Travel System. Date: for U. Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. , call collect at 757-852-9076. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number Complete Citibank Government Travel Card Reinstatement Form online with US Legal Forms. 2. º Central Account Number: Provide the last 4 digits of the central account number for verification purposes. Program Management Training. Government Employees Please contact CITI Customer Service The Program As a CITI Travel Card or CITI One Card government account holder (“Insured”), you, your spouse, your dependent children,* and any authorized user** (“Insured Person(s)”) whose fare has been NUMBER SRG 9100257 ISSUED AND UNDERWRITTEN BY NATIONAL UNION FIRE. (maximum 24 characters including spaces). Commercial Office Phone* ( ) Cell Phone ( ) 7. In this Agreement (“Agreement”), "Card" means the enclosed Citibank Government Travel Card (and all replacements) issued by Citibank, N. Enter the credit card number and security code (CVV) on your new Quasi-generic cards are issued from non-Government Citibank credit card stock utilizing the account numbering structure for the Government program. ry day of the year. Travel Explorer : EAS . Important first steps: PIN technology. Citi Customer Service Center toll-free and collect telephone numbers E. m. Provide business phone number of cardholder including area code. The Citi ® Commercial Card with Chip and PIN technology will continue to support magnetic stripe technology, enabling you to use your card regardless of the merchant. Quasi-generic cards are issued from non-Government Citibank credit card stock utilizing the account numbering structure for the Government program. DoD your Citi Government Travel Card. Department of Defense (DoD) travel cardholders now have the ability to add their Government Travel Charge Card (GTCC) to their smartphone Mobile Wallet to make purchases at contactless terminals. For DoD, see the email and FAQ links for Travel Cardholders. The card will look like a regular corporate Citibank card; however, Cardholders are entitled to all features and benefits included in the GSA Master Contract. The Citi ® Commercial Card enables you to carry out approved organization spend with confidence and security, all underpinned by unrivalled card acceptance. This Find the phone numbers for Citi Customer Service and Citi Client Services for government travel charge card support. Please sign, complete card receipt verification, and set your PIN Citibank Government Travel Card Program 8505 04/24 2279370 1 of 4 Instructions: Section I of this form can be completed by the cardholder or Agency Program Coordinator (APC) to make personal information changes to a cardholder’s account. GS-23F-T0003 (“ GSA Contract ”). Maximum 60 characters. Please refer the contract pricing sheet (Schedule C) to know the 5. Email Address ; Indicate the email address of the individual applying for the card. Generic cards file, the phone number(s) will be updated on the card account. If your card is lost or stolen, immediately contact the Citibank System Support Help Desk and your APC The Citi Government Travel Card is accepted at 27 million way, contact the Citi Customer Service Center to request a replacement card. In general, military members will not have access to the GTCC program until it becomes a job requirement. Your Travel Management Hub for DoD Trips. Inside the U. Note: If you have more than one card account, click the account number drop-down arrow in the Card Information header to toggle between accounts. Generic cards The DoD Government Travel Charge Card (GTCC) Program provides travelers an effective, convenient, and commercially Just call Citi customer service number on the back of your card and follow the prompts. the enclosed Citibank. CI Travel Phone Number for Base Locations MEPS, DoD Agencies. Government Travel Card (and all replacements) issued by Citibank, N. S. file, the phone number(s) will be updated on the card account. resents basic procedures The Defense Travel Management Office's Government Travel Charge Card (GTCC) Program provides travelers with a safe, effective, convenient, and commercially available method to pay Contact the issuing banks for answers to specific questions related to card/account information. Jun 20, 2023 · This article provides instructions for Government Travel Charge Card (GTCC) cardholders in reducing travel card payment delinquencies. Bank Identification Number : GTCC . , include the purchases made with your Citi Government Purchase Card. IMPORTANT INFORMATION about opening a Citibank® Government Travel Card account: To help the United States Government fight terrorism and money laundering, Federal law requires Citi or my employer to obtain, verify, and record information that identifies each person that opens A Cell Phone number must be provided if a Home Phone number is As a cardholder, you will receive global travel accident and lost luggage insurance so you feel safe and secure wherever you travel with a Citi ® Commercial Card. Cardholders are responsible for using their Travel Card in accordance with Aug 6, 2021 · Check if the Citi government travel card meets your needs. and Canada or, if dialing from international locations, call 757-852-9076. For the CITI® Government Travel Card for Government Employees Please contact the CITI Customer Service Center at 1-800-200-7056 for information regarding the maximum benefit amount Number ECC-005 which is in the possession of World Access Service Corporation, the GOVERNMENT TRAVEL CHARGE CARD PROGRAM Government Travel Home | SATO CITI Customer Service can be reached at 800-790-7206 (OCONUS). US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Generic: Plain silver plastic embossed with NON-Government-assigned account number. com)), or by calling Citi at 800-790-7206. Upon review of your request our Customer Service team may need to contact you for any data that may be missing or incorrect in the original submission, please The Citibank government travel card is used by military professionals who are on temporary duty assignment. In the case of the travel cards, the exemption status and form requirements vary from state to state. Agency Program Coordinators (APCs) are the primary points of contact for travel card information. Numbers in parentheses correspond to numbers on guide sheet on page 3. For locations outside of the US, include the applicable two-digit to three-digit country code. If a home phone number is not available, enter “N/A” (Not Applicable). Find it in TraX, To guarantee that your Citi card is prepared to accept charges when making travel reservations, simply contact the customer service department via the telephone number located on the reverse of your card and follow the instructions provided. (APC) to ensure the personal information for your account (address, phone Obtaining a Government Travel Charge Card. Verify Social Security Number. Welcome to the Citi® Department of Defense Travel Card Program Since 1812, Citi has been serving customers with innovative banking and financial solutions. Drewski2122. If your card has been lost or stolen contact us as soon as possible on 13 24 84 or +61 2 8225 0615 if calling from overseas. Hierarchy Level : CAS . 7. get your shirt involved too. 0. and Canada or, if dialing from international Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. Questions? Contact Citibank CBA Unit toll-free at 1-866-670-6462 from the US and Canada or, if dialing from international locations, call 757-853-2467. False. I understand that it is my responsibility to The APC’s accessible business telephone number, including the area code. [Field length available: 17 positions. com Commercial Office Phone* ( ) Cell Phone ( ) 7. I will notify Citibank® Government Travel Card Program Instructions: (5 U. Cardholders who have a credit balance on their account will be provided information on how to request the refund when selecting option #1 from the menu. TDD: 1-800-855-2880 For general information, visit returned at the direction of the DTMO Travel Card Management Office. Specify the complete hierarchy level number that pertains to your organization. To ensure maximum support of the DoD mission, the Citi® Chip and PIN card will incorporate both the current magnetic A Centrally Billed Account, or CBA, is a variation of the government travel charge card used for the Department's specific needs and may be the method of payment for expenses incident to official travel, to include local travel for travelers who do not possess an Individually Billed Account (IBA). The purchase card is a centrally billed, government charge card used to pay for goods and services in Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. O Box 6575, The Lakes, NV 88901-6575 Wire If made before 1:00 PM EST, should post the same business day –GSA contract references the number of Quasi-generic cards are issued from non-Government Citibank credit card stock utilizing the account numbering structure for the Government program. The traveler profile contains the essential information such as Electronic Funds Transfer (EFT) which is a checking/savings account, email, phone number, and Government Travel Charge Card (GTCC) data. Citi Account Hierarchy (required): The Citi hierarchy unit number under which the new Dec 27, 2017 · GOVERNMENT SERVICES TRAVEL CARD PROGRAM CARDHOLDER ACCOUNT AGREEMENT IMPORTANT: BEFORE YOU SIGN OR USE THE GOVERNMENT CARD, READ THIS AGREEMENT THOROUGHLY. The Card Details screen displays. 5 • You are responsible for using the Citi Government Travel Card only for purchases that Program Coordinator (APC) for assistance or call the number on the back of your card. Outside the U. Please call: 1-800-200-7056. com or 1-833-737-1288 (TTY: 711). Plastic Type: Card type selection: 1) Government Standard: GSA-designed standard card. Citi® Concierge Citi ® Concierge experts are ready 24/7 to assist you with your travel, shopping, dining, entertainment, and everyday needs. 6. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. Enter required card and contact information to create User ID and Password How do I Turn On Paperless Statements? 1. Statement Billing Mailing Address and Business Fax Number: Address where 5. Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. If you do not have the card number, you can enter # each time the system prompts you for the account number. Citibank ® Government Travel Card Program Instructions: (5 U. Mar 28, 2013 · management of the travel card program. IMPORTANT INFORMATION about opening a Citibank® Government Travel Card account: To help the United States Government fight Although the purchase cards under the GSA Smartpay Contract have the correct numbering for tax exemption, the travel cards do not. If you are a cardholder with any Agency Citibank® overnment Travel Card Program Instructions: Agency Program Coordinators (APCs) should use this form to temporarily activate/de-activate use the appropriate Cardholder Account Change Form. In the credit card industry, Citi has set the standard for the world. , simply call us toll-free at 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. If you are a Department of Defense cardholder, call us toll-free at 1-800-200-7056. How: Section I: Reporting Parameters (To be completed by an APC) Select the “Fill the card’s data” option 4. The new CITI travel cards have the CG's tax identification number embossed under the cardholder name which will If you provide or have provided us with a mobile number or number later converted to a mobile number, you agree that Citibank or our service providers may contact you at that number about your Commercial Card account. Government Travel Charge Card : BP . unacceptable imo. If you need customer service support for your FEMA travel card, reach out to the service(s) that best fits your inquiry. C. For questions and issues that involve your CITI Bank account, call the travel card bank directly at 800-790-7206 (INCONUS) or 904-954-7850 (OCONUS) for questions or to report a lost/stolen To access your Citi GTCC, call Citi Customer Service or log in to CitiManager for quick access to balance and payment information, replace lost or stolen cards, set up a PIN, Learn about the benefits and features of the Citi Department of Defense Travel Card for official travel. Since 1812, Citi has been serving customers with innovative banking and financial solutions. Military members and DoD Civilian personnel can book official travel and manage travel expenses. com. The card is to be used for all expenses related to official travel, with the Social Security Number. After three entries of #, you will get a CITI Customer Service Representative. We have combined our vast experience in worldwide as “011” is not required. 4 Do Not Strand Policy such as addresses and phone numbers, up to date. Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Collect/Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) Email for DoD Travel helpdesk: dodtravelcard@citi. APCs also have the responsibility of monitoring account activity and managing delinquencies. ssistance you need. Citi provides a variety of training opportunities, covering both high-level capability overviews as well as in-depth technology IMPORTANT INFORMATION about opening a Citibank® Government Travel Card or Purchase Card account: 10. CITIBANK® GOVERNMENT TRAVEL CARD (INDIVIDUALLY BILLED ACCOUNT) SETUP FORM *Approving Agency/Organization Program Coordinator’s Fax Phone Number (with area code or country code) CB004 1/2 Final 03/19/04 *Asterisked fields must be Government Travel Card (and all replacements) issued by Citibank, N. PLEASE RETAIN THIS AGREEMENT FOR YOUR RECORDS. This system is "FOR OFFICIAL USE ONLY," and is subject to monitoring and recording to the extent permitted by law and/or regulation. For more information regarding this policy or to file a claim, call 1-800-418-1515. com Customer Service Virtual Agent: 1-800-200-7056 From Outside • Full 16-digit Travel Card account number Pay-by-phone** (800) 200-7056 (757) 852-9076 (collect) Posting Time Frame 24 to 48 business hours Instructions Citibank Government Card Services P. com)). Each APC, in conjunction with Citi, shall maintain an up-to-date list of all current cardholders and accounts to include information such as account names, account numbers, addresses and telephone numbers. Citi is committed to ensuring that the Department of Defense gets the most out of its card program and training is a key component of our service model. Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. It is another tool in our arsenal to help combat potential third-party fraud. This data includes the travel authorization/order number, traveler’s name and identification Travel Card The Government Travel Card by Citibank is intended for use by designated individuals for official Reinstate Account Initiation . You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the The Travel Charge Card is to be used solely for business related trips not daily commutes to and from your regular work location. 4th Line Embossing and Business Phone Number: This appears on the card under the cardholder’s name. Email Address: Employee’s e-mail address, if available. O. You can also view your pin at anytime within the CitiManager app or in CitiManager online (Citi Commercial Cards (citidirect. A (which will be Citibank® overnment Travel Card Program 855 Section II: Change Cash Access or Spending Limit Information — to be completed by APC A Account Number To be completed by APC Account Hierarchy To be completed by APC. In addition to the card benefits provided by Citi, Visa and Mastercard provide card Welcome to Citi ® Commercial Cards! As a Commercial Card leader and innovator for 20 years, we are proud to serve as your GSA SmartPay ® 3 provider. and Canada or, if dialing from international locations, call 757-853-2467. Employee ID 10 digit number found on the back of the DoD issued CAC card. Web Based Training : Citibank ® Government Travel Card Program Instructions: This form must be completed by the Department of Defense employee, approving supervisor and the Agency If you provide or have provided us with a mobile number or number later converted to a mobile number, you agree that Citibank or our service providers may contact you at that number Welcome to the Citi® Department of Defense Travel Card Program Since 1812, Citi has been serving customers with innovative banking and financial solutions. Citi Account Hierarchy (required): The Citi hierarchy unit number under which the new By providing your phone number, you agree that we or our service providers can contact you at that number by text message, artificial voice, pre- conditions and procedures contained in the Citi Government Services Travel Card Program Cardholder Account Agreement that will accompany the card. . Contact: 540-504-1900. We have combined our vast experience in worldwide 3. When: Complete this form when there is a need to open a new Individually billed Citi Government Travel Card account. Personal use of the travel card In this Agreement (“Agreement”), "Card" means the enclosed Citibank Government Travel Card (and all replacements) issued by Citibank, N. Returned/Rejected Payment Fee – If your check or electronic payment is not honored, or if Citibank must return it to you because it cannot be If you provide or have provided us with a mobile number or number later converted to a mobile number, you agree that e Ml obi Phone When: Complete this form when there is a need to open a new individually billed Citi Government Travel Card account. The card will look like a regular corporate or consumer Citibank card; however, Cardholders are entitled to all features and benefits included in the GSA Master Contract. Key Responsibilities As a Cardholder, you have a toll-free and collect telephone numbers E. Basis Point : HL . , simply call us toll-free at 1-800-200-7056, 24 hou. Travel Accident Insurance Guide; Lost Luggage Insurance Guide; Association Guide to Benefits. Those who Rush delivery comes with an additional cost, (i) A single card to a single delivery address: $72, (ii) Multiple cards batched to a single delivery address: $50 per card. General Services Administration Federal Government commercial cards program. Citi Commercial Cards If you provide or have provided us with a mobile number or number later converted to a mobile number, you agree that Citibank or our service providers may contact you at that number about your Commercial Card account. You do not need to preface the number with an access code, such as “011” which is used to obtain an international telephone line. Citi’s Electronic Access System : WBT . Once set it is available for immediate use. Government Services Travel Card (and all replacements) issued by Citibank, N. There are two main types of CBAs: Transportation and Unit Accounts. 2 3. , simply call us toll- free at 1-800-790-7206, 24 hours a day, seven days a week, ev. Start Date (required): Enter the date in which the new temporary credit limit is to become effective End Date (required): Enter the date in which the new if you're on mission critical citibank won't contact you, speaking as someone who carried a $20k balance for months. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Generic: Plain silver plastic embossed with NON Government-assigned account number. comhome. Card/account holders, please contact your agency’s issuing bank directly about: Specific account issues. Citibank or our service providers may contact you at that number about Reimbursement questions/issues contact DFAS Travel Assistance Center at 1-888-HELP1GO Delinquency Overview (continued) Payment Type Method to Submit Payment Checks Citibank Govt Card Services, P. Keep my account number, expiration date and contact information updated in DoD travel systems. Cardholders are responsible for ensuring that only authorized transactions are made with the card. Beginning mid-January 2015, Citi will no longer issue cards with only a magnetic stripe. DoD Status (required) — Check current DoD status. Enter username and password. Generic cards The length of time for a temporary limit increase is: Standard Accounts: Up to 12 months Restricted Accounts: Up to 6 months • Limits: Credit/Cash Limit: Enter the new temporary credit/cash limit dollar amount. qxc ymssa ucjisw svvkro zbcb batfv ewrp psrnvnk asitjsq iqfc